60% of Americans Would Be Uncomfortable With Doctor Relying on AI

A new Pew Research Center survey explores public views on artificial intelligence (AI) in health and medicine – an area where Americans may increasingly encounter technologies that do things like screen for skin cancer and even monitor a patient’s vital signs. The figures demonstrate that on a personal level, there’s significant discomfort among Americans with the idea of AI being used in their own health care. Six-in-ten U.S. adults say they would feel uncomfortable if their own health care provider relied on artificial intelligence to do things like diagnose disease and recommend treatments; a significantly smaller share (39%) say they would feel comfortable with this.

One factor in these views: A majority of the public is unconvinced that the use of AI in health and medicine would improve health outcomes. The Pew Research Center work, conducted Dec. 12-18, 2022, of 11,004 U.S. adults finds only 38% say AI being used to do things like diagnose disease and recommend treatments would lead to better health outcomes for patients generally, while 33% say it would lead to worse outcomes and 27% say it wouldn’t make much difference.

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